**UPDATE** April 3, 2006 10:00PM PDT

I was at the Cingular Store in Sacramento, CA [Store Information Included Below], I purchased a cell phone, which had a $100 mail in rebate but I was offered a $100 'in store rebate' instead if I purchased it. I also purchased a new SIM chip for my old Sony Erricson wireless card and added them both to my existing plan which I then upgraded from National to Family Talk. I now had 5 devices on my account. The customer service agent who assisted me was named My and he is the one who advised me that my account was seriously delinquent and that I would need to also make an $800 deposit per device before he could help me. After My called Cingular and spent close to an hour on the phone, he handed me the phone and was informed by a woman that I was definitely getting a credit to my account in the amount of $1,609.00 and that it would be split up into two payments one of which I would receive by check and the other half would be credited to my account. She said this was currently 'being processed' but would take around two weeks. Also she informed me that I had established enough credit with Cingular due to my history of on time payments to do away with the need for requiring a deposit. She apologized for all of the inconvenience and I thanked her.

OK CINGULAR....... IF YOU ARE READING THIS PLEASE ANSWER THE OBVIOUS QUESTION: IF I'M A DELINQUENT WHO WON"T PAY HIS BILL AND MY ACCOUNT STATUS IS IN COLLECTION AND YOU ARE GOING TO TERMINATE MY SERVICE THEN WHY DID YOU SELL ME ANOTHER 2 DEVICES AND ALLOW ME TO PURCHASE THEM WITHOUT THE NEED FOR A DEPOSIT?? YOU PEOPLE ARE INSANE. EVEN SPRINT NEVER DID ANYTHING THIS UNETHICAL TO ME...

Cingular Wireless
547 L ST
SUITE 1066E
Sacramento, CA 95814
Phone: (916)440-0445
Fax: (916)440-0445
Hours: MON-SAT 10:00-9:00 SUN 11:00-6:00

Store Email Address: jason.jaekel@swmail.cingular.com