As of the time I posted this I have reciecved an automated call from Cingular Wireless [800-947-5096] which advised me to call them immediately regarding my delinquent account. I returned the call and only got a recorded message advising me that they were closed and would re-open on Monday, April 10, 2006. The message then directed me to visit the 24 hour automated payment center to make a payment. Finally I was told that if this was an emergency to contact 'after hours' support at [866-801-3600] which I dialed and was able to reach a woman who told me she could not help as I had reached technical support and would have to call back on Monday. I explained briefly my situation knowing that my words fell upon deaf ears. When she again stated that I was going to have to discuss my 'unfortunate' situation with customer service on Monday I lost it and was rather rude as I told her that I have talked with customer service already and it has got me nowhere. Further I was going to file a legal suit against Cingular Wireless if they did not resolve this issue. She noted it on the account and with a bit of effort actually asked me if she had done everything this evening to make my experience with Cingular Wireless a pleasant one... I asked when the account was scheduled to be turned off and she told me April 10, 2006. Well folks that's Monday! How much do you want to bet that they shut it off before I can get them on the phone Monday morning?
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